How to Securely Manage 500 Endpoints from a Single Dashboard
Frameshift Labs gives IT teams one place to connect, control, and support every device — whether your users sit across the hall or across the world. Set up in minutes, not days.
Trusted by 2,400+ IT teams across 68 countries · SOC 2 Type II certified · 99.97% uptime SLA
IT Teams Served
Sessions Completed
Countries Reached
Uptime SLA
Our Solutions
Four Platforms, One Mission
Each product addresses a specific IT need — deploy one or combine all four for complete remote operations coverage.
RemoteConnect Suite
Full-featured remote desktop built for speed. Connect to any endpoint in under three seconds with adaptive streaming that adjusts resolution to available bandwidth. Multi-monitor support, file transfer, and session recording are included out of the box.
- Sub-3-second connections
- Multi-monitor & 4K streaming
- Built-in session recording
SecureAccess Platform
Zero-trust remote access with role-based permissions, MFA enforcement, and encrypted tunnels. Every session is logged for compliance auditing.
CollabHub Workspace
Real-time screen sharing and annotation tools that let distributed teams work together as if they were in the same room. No meeting links required.
OpsView Command Center
A centralized dashboard for device monitoring, patch status, and performance metrics. Track CPU, memory, and disk usage across your entire fleet with real-time alerting and weekly health reports. Built for IT operations teams managing 50 to 50,000 endpoints.
How It Works
Up and Running in Three Steps
Create Your Workspace
Sign up, name your organization, and invite team members. The whole process takes about two minutes — no special hardware required.
Register Your Devices
Add endpoints through our lightweight agent. It runs quietly in the background and uses less than 15 MB of memory on most systems.
Connect & Manage
Open any registered device from your dashboard. Transfer files, share screens, run diagnostics, or hand off sessions to other team members.
Integrations
Works with the Tools You Already Use
Customer Results
Real Numbers from Real Teams
Faster Ticket Resolution
"We switched from a legacy remote tool in March 2024 and saw our average resolution time drop from 22 minutes to under 6. The built-in diagnostics alone saved our Level 1 team hours every week."
Karen Reilly
IT Director, Pelican Health Group
Endpoints Under Management
"We manage 4,200 devices across 11 offices with a five-person team. OpsView's alerting catches issues before users even notice them. Our after-hours call volume is down 41% since we onboarded."
Marcus Huang
VP of Infrastructure, Ridgeline Logistics
Annual Savings (Estimated)
"Consolidating three separate remote tools into Frameshift Labs saved us roughly $186,000 a year in licensing and training costs. The ROI was clear within the first quarter."
Danielle Torres
CTO, Northfield Education Partners
Stay Informed
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Practical tips on remote support, security, and team productivity. No spam — one email per month.
Common Questions
Frequently Asked Questions
If you choose to continue, you'll pick a plan that fits your team size and needs. If not, your account simply becomes read-only — no surprise charges. All your session logs and configuration data stay available for 30 days so you can export anything you need.
No. The 14-day trial is completely free and does not require any payment information. You can evaluate every feature without entering billing details.
There is no hard limit. Our architecture scales from 10 devices to tens of thousands. Pricing is based on the number of concurrent technician seats, not the number of endpoints. Many of our customers manage 5,000+ devices with teams of fewer than ten people.
We are SOC 2 Type II certified and conduct annual third-party penetration testing. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We also support SAML-based single sign-on and enforce multi-factor authentication for every admin account.
Yes. We offer a REST API and pre-built connectors for popular ITSM and ticketing platforms. You can launch a remote session directly from a ticket, and session details are automatically logged back to the ticket when the session ends.
Absolutely. Teams with 25 or more technician seats qualify for volume discounts. Enterprise agreements with custom SLAs, dedicated account management, and on-premise deployment options are also available. Contact our sales team at info@frameshiftlabs.com for a tailored quote.
Ready to Get Started?
Your Entire IT Infrastructure,
Managed from One Screen
Join 2,400+ IT teams already using Frameshift Labs to reduce resolution times, lower costs, and give their technicians the tools they actually want to use.
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